Terms & Conditions

Welcome to Smart Artisan web site online store. Terms and conditions stated below apply to all visitors and users of Smart Artisan. You're bound by these terms and conditions as long as you're on www.themejastore.com

The content of terms and conditions may be change, move or delete at any time. Please note that Smart Artisan have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Smart Artisan will take immediate actions against the offender(s).

Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Smart Artisan.

Comments and Feedbacks
All comments and feedbacks to www.themejastore.com will be remain Smart Artisan’s property.

User shall agree that there will be no comment(s) submitted to the www.themejastore.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

User shall agree that Smart Artisan may send newsletter regarding the latest news/products/promotions etc through email to the user.

The user shall agree to defend, indemnify and hold Smart Artisan harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to Other Sites
Any access link to third party sites is at your own risk. www.themejastore.com will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Information Inaccuracy
From time to time, there may be information on www.themejastore.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return Policy”.

This agreement is effective unless and until either by the customer or www.themejastore.com. Customer may terminate this agreement at any time. However, www.themejastore.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

Shipping Terms and Conditions

  • Upon receiving the parcel, please inspect it in front of the delivery personnel. Make sure that the parcel has not been altered or tampered. Request it to be return to us if you suspect any parcel has been altered or damaged. We do not accept complaints on damage or missing item once you have signed and received the item in good condition.
  • Our Delivery services are available for West Malaysia and East Malaysia with typical duration as stated below:
  1. West Malaysia: 3-7 business days
  2. East Malaysia: 15-30 business days
  • Our delivery fee will be calculated upon your post code and our delivery zone.

In addition, kindly note that delivery is to one address of private residence or office. It is meant for a single location/one room. Additional charges apply for delivery o a building with multiple rooms even though it is for one single address.

Please also note that during major holiday season*, please allow an extra 1-3 business days for processing time on parcel deliver order due to high peak of orders.

*Chinese New Year, Hari Raya Pausanias, Deepavali, Christmas, etc.

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